1. Introduction: At Alizzya Masajes, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our massage services, our website, or our mobile application.

2. Purpose of Processing Personal Data
We collect and process your personal data for the following purposes:

• Management of appointments and services: To facilitate the booking of massages and other treatments you request, as well as to manage payments and reminders for your appointments.
• Enhancing user experience: To personalize the services according to your preferences and needs.
• Marketing and promotions: If you have given us consent, we may send you offers, promotions, and updates related to our massage services.

3. Legal Basis for Processing Your Data
We process your personal data based on the following grounds:

• Consent: When you give us consent to receive promotional communications or to personalize our services.
• Contract execution: When you make a booking or purchase a massage service.
• Legitimate interests: To ensure the security and proper functioning of our website and application.

4. What Data Do We Collect?
We collect personal data such as:

• Basic information: Name, surname, email address, phone number, address.
• Appointment or service information: Date and time of the appointment, type of massage requested, history of previous services.
• Payment data: Credit or debit card information (processed securely through third-party payment providers).

5. Your Rights as a User
You have the following rights regarding your personal data:

• Access to the information we hold about you.
• Rectification of incorrect or incomplete data.
• Erasure of your data when it is no longer necessary for the purposes for which it was collected.
• Restriction of the processing of your data in certain circumstances.
• Objection to the processing of your personal data, especially when processing is based on legitimate interests.
• Data portability: To receive your data in a structured, commonly used, and machine-readable format.
• Withdraw consent at any time if you previously provided consent for a specific purpose.

6. What Happens If You Provide Us with Third-Party Data?
If you provide personal data of third parties (for example, booking a massage on their behalf), you must ensure that you have informed them about how their data will be processed according to this Privacy Policy.

7. Changes to the Privacy and Cookies Policy
At Alizzya Masajes, we may update this Privacy Policy to comply with legal changes or new practices in data processing. We will notify you of any significant changes via a message on our website or through your email address. We recommend reviewing this page regularly to stay informed about any updates.

8. Use of Cookies
We use cookies and similar technologies on our website and application to improve your browsing experience and personalize our services. By navigating our platform, you consent to the use of these cookies.

9. Information about Cookies
Cookies are small files placed on your device when you visit our website. They help make navigation more efficient and also allow us to analyze your interaction with our website to improve our services.

What do we use cookies for?

• Improving the browsing experience by remembering your preferences (language, location, etc.).
• Conducting analysis of browsing behavior to understand how you interact with our website and optimize it.
• Personalization of promotions based on your browsing behavior.

What cookies do we use?

• Technical cookies: For session management, authentication, and interface personalization.
• Analytical cookies: To analyze web traffic and user behavior on our site (e.g., Google Analytics).
• Advertising cookies: To show you personalized offers if you have given us your consent.

How can you disable cookies?
You can configure your browser to accept or reject cookies. If you choose to disable cookies, some features of our website may not function properly.

10. Analytics Cookies
We use tools such as Google Analytics to track website behavior and improve user experience. You can find more details about the cookies used by Google Analytics here.